1. Who operates Contact Setup
Contact Setup is operated by Osvaldo Valdez, a sole proprietor based in North County San Diego, California. Questions about this policy may be sent to hello@contactsetup.com or directed to 760-906-9006.
2. Information collected
Contact Setup may collect information that you voluntarily provide, including:
- your name, business name, email address, and telephone number;
- business descriptions, services, hours, service areas, domain ideas, links, project requirements, and messages;
- logos, photographs, documents, account-access information, or other materials needed for a requested project;
- billing, invoice, and transaction information supplied through an applicable payment provider; and
- communications and approvals exchanged during an inquiry, project, or support request.
The website may also record limited technical information such as the submission time, referring page, IP address, browser user agent, and server logs used for security, form integrity, troubleshooting, and consent records.
3. How information is used
Contact Setup may use information to:
- respond to inquiries and determine whether a requested project is a fit;
- prepare scopes, proposals, service agreements, invoices, and project materials;
- build, host, maintain, support, migrate, or troubleshoot requested websites and related services;
- send requested forms, review links, agreements, invoices, payment links, reminders, and support information;
- maintain business records, protect the website, prevent abuse, and comply with legal obligations; and
- improve Contact Setup's services, processes, documentation, and website.
4. Mobile numbers and SMS information
If you provide a mobile number and consent to text messages, Contact Setup may send messages regarding your inquiry, consultations, requested services, appointments, website project, approvals, billing, hosting or domain notices, and customer support.
Message frequency varies. Most recipients receive no more than 10 messages per month, although an active project conversation may require additional replies. Message and data rates may apply.
You may reply STOP at any time to opt out of future text messages. You may reply HELP for assistance or contact Contact Setup at 760-906-9006 or hello@contactsetup.com. Consent to receive text messages is not a condition of purchase.
Contact Setup does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.
Mobile information may be provided to vendors that help transmit or operate the messaging service, such as telecommunications carriers, messaging platforms, and technical service providers, only as reasonably necessary to deliver messages, maintain the service, prevent fraud, or comply with law. Text-messaging originator opt-in data and consent are not shared with unrelated third parties for their own marketing.
5. Service providers and third parties
Contact Setup may use service providers for hosting, domain registration, email, messaging, payment processing, analytics, backups, security, and other operational functions. These providers may process information only as needed to perform their services or as otherwise permitted by their own agreements and applicable law.
Contact Setup may disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate abuse, enforce agreements, or complete a business transfer. Contact Setup does not sell personal information for money.
6. Cookies and technical storage
The website uses a short-lived, same-site session cookie to protect forms against cross-site request forgery. The cookie is not intended for advertising. Hosting providers and server software may also create standard access and error logs.
7. Data retention
Information is retained for as long as reasonably necessary to respond to an inquiry, perform requested services, maintain consent and business records, resolve disputes, protect the service, and meet legal or accounting obligations. Retention periods vary according to the type of information and the status of your inquiry or paid service relationship.
8. Security
Contact Setup uses reasonable administrative and technical measures intended to protect information. No website, email system, messaging platform, or internet transmission can be guaranteed completely secure. Do not send passwords, payment-card numbers, government identification numbers, or other highly sensitive information through the public inquiry form.
9. Your choices
You may decline optional SMS consent and still submit a website inquiry. You may request correction or deletion of information, subject to records that Contact Setup must reasonably retain. You may unsubscribe from text messages by replying STOP and may ask to stop nonessential email communications by contacting Contact Setup.
10. Children's privacy
Contact Setup's services are directed to businesses and adults. The website is not intended to collect personal information from children under 13.
11. Changes to this policy
Contact Setup may update this policy as services or legal requirements change. The current version will be posted on this page with a revised effective date.
12. Contact
Contact Setup
Operated by Osvaldo Valdez
North County San Diego, California
hello@contactsetup.com
760-906-9006